Upgrading your heating and cooling system is a major decision. For many in Greater Salem, the upfront cost of new equipment, along with lingering concerns about future repair bills, can be a significant source of stress.
What if you could enjoy a brand-new, high-efficiency system without the traditional risks and burdens of ownership? Enter the Focus Heating and Cooling Premier Program. It is a hassle-free alternative to buying an HVAC system outright. For one predictable, low monthly payment, you receive a top-of-the-line home comfort system, plus all the ongoing maintenance, air filters, and covered repairs it needs to run flawlessly.
No program on the market today delivers all the comprehensive benefits of the Focus Heating & Cooling Premier Program. When you choose this worry-free path instead of traditional ownership, you are investing in total peace of mind. Here is exactly what you get for your predictable monthly payment:
No Large Upfront Payment:
Keep your savings intact. You get the most advanced home comfort systems with zero upfront costs. (Note: If you prefer traditional ownership but need payment flexibility, we also offer excellent financing options!)
No Charge Annual Maintenance:
We keep your system running at peak efficiency. It is like having the ultimate HVAC maintenance plan built right in. (Just need maintenance for your existing system? Check out our Comfort Club.)
No Charge Covered Repairs:
If your system breaks down, you receive 24/7 priority scheduling. All covered repairs, including parts and labor, are included.
No Charge Consumable Parts:
Things like air filters and U/V bulbs are completely covered.
No Hidden Fees:
You will never be blindsided by trip charges, diagnostic fees, or overtime rates.
When you add up the cost of a new system, annual tune-ups, and unexpected repairs, traditional ownership can quickly become a financial burden. The Premier Program eliminates those surprise costs completely. Instead of worrying about your HVAC system, you can simply enjoy the comfort it provides.
We respect your time and believe that upgrading your home comfort should be a seamless, stress-free experience. That is why we have streamlined our onboarding process to get your new system installed as quickly as possible. Getting started with the Premier Program takes just four simple steps:
Complete a quick application through our secure online portal or over the phone with a Focus team member.
Review and sign your Premier Program Agreement via email or our secure portal.
Choose the best home comfort system for your needs and schedule an installation date that fits your busy life. Installations typically take just one day.
Relax in your comfortable home for years to come, knowing everything is taken care of.
Once your installation is complete, you are officially part of the Premier Program family. We will take it from there, proactively managing your equipment’s needs so you never have to give it a second thought. If you still have a few questions before applying, our detailed FAQ section below should help clarify things.
We believe in upfront, honest communication. Here are the answers to the most common questions we get about the program, sorted by category.
We work with several quality, nationally recognized HVAC manufacturers. During your consultation, we will evaluate your home and recommend the best, most reliable options for your specific needs.
You don't have to lift a finger. Our technicians will safely remove and dispose of your old equipment in an environmentally friendly manner. We will also walk you through exactly how to operate your new system and thermostat before we leave.
As a program member, you jump to the front of the line. If your system requires service, we typically dispatch a qualified technician to your home within 24 hours.
For all questions, maintenance, and repairs concerning the equipment itself, you will always call your local neighbors at Focus Heating & Cooling.
The standard term is 10 years. At the end of the term, you are in control. You can choose to: 1) upgrade to a brand-new system, 2) extend your current agreement, 3) exercise your option to purchase the system, or 4) return the system.
If you move, you have two flexible options. You can either transfer the service to the new homeowner (subject to approval), or you can exercise your purchase option to take ownership of the system before selling the home.
While Focus Heating & Cooling handles all the hands-on installation and service, your monthly billing is securely managed by our trusted partners at Comfort Connect. For billing questions or to transfer an agreement, their dedicated customer service team can be reached toll-free at (888) 342-7005.
Take the stress out of your home comfort upgrades. Care begins with Focus. Contact us today to learn more about the program or to start your application!
